Appointment Deposit Policy
Appointment Deposit and Cancelation Policy
Starting Jan 1, 2024 we will start requiring a deposit to book. Please understand that when you book with us, we’ve reserved our time to dedicate especially to you. When there are constant last minute cancellations or now shows, it can really hurt a small business like ours.
For our cleaning services, we’ll require a deposit of $25; these are the majority of our services. Our more timely services such as paint correction and ceramic coatings will require a deposit of $200.
We’ll send an invoice to your phone number or email, where you have the rest of the day to pay. Once it’s paid, we’ll book you into our schedule. If the deposit isn’t given in 24 hours, your appointment will not be scheduled.
This is a non-refundable deposit. It will not be returned if the appointment is canceled. If you need to reschedule, we’ll require another deposit towards your new appointment.
Unfortunately, there has been a recent increase in now-shows and last-minute cancellations. This really hurts small businesses like ours. This deposit shows us you are serious in booking with us.
Why do I have to place a deposit for my appointments?
No, the deposit will go towards the services that will be provided. It is NOT an extra fee. For example, if the total detail price was $375 and the deposit was $25, then you’d pay $350 at check out. We’ll keep track of it all.
Is the deposit an extra fee?
The Sacramento weather can be very unpredictable sometimes. If the weather is bad and doesn’t allow for working conditions, we’ll reschedule your appointment. In this case, no other deposit is needed.